{"id":1670,"date":"2026-11-13T20:17:24","date_gmt":"2026-11-13T20:17:24","guid":{"rendered":"https:\/\/artello.com.tr\/?page_id=1670"},"modified":"2026-11-13T21:18:53","modified_gmt":"2026-11-13T21:18:53","slug":"izmir-aylik-bilisim-danismanligi","status":"publish","type":"page","link":"https:\/\/artello.com.tr\/index.php\/izmir-aylik-bilisim-danismanligi\/","title":{"rendered":"\u0130zmir Ayl\u0131k Bili\u015fim Dan\u0131\u015fmanl\u0131\u011f\u0131 ve Teknik Destek"},"content":{"rendered":"<style>\nbody.page-id-1670 #inner-wrap,body.page-id-1670 .content-bg{background:#fff}body.page-id-1670 .content-area{margin-top:0;margin-bottom:0}body.page-id-1670 #primary .site-container{max-width:none;padding-left:0;padding-right:0}body.page-id-1670 .entry-content-wrap{padding:0}body.page-id-1670 .entry-content{margin:0}.artello-support{--navy:#030c1d;--blue:#075cff;--text:#0f172a;--muted:#6b7280;font-family:Inter,sans-serif;color:var(--text);line-height:1.75}.artello-support 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h2{color:#fff;max-width:850px}.artello-support .as-cta p{color:#bac4d5;font-size:17px;max-width:750px}.artello-support .as-contact{display:flex;gap:26px;flex-wrap:wrap;margin-top:27px}.artello-support .as-contact a{color:#cbd5e1;font-size:14px;text-decoration:none}.artello-support .as-soft{background:#f9fafc}@media(max-width:1024px){.artello-support h1{font-size:46px}.artello-support .as-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.artello-support .as-split{gap:30px}.artello-support .as-process{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:767px){.artello-support .as-container{padding:0 24px}.artello-support .as-hero{min-height:570px;padding:48px 0 60px;background-position:62% center}.artello-support h1{font-size:36px;line-height:1.13;letter-spacing:-.8px}.artello-support h2{font-size:29px;line-height:1.3;letter-spacing:-.5px}.artello-support .as-hero p{font-size:16px}.artello-support .as-buttons{gap:13px;margin-top:26px}.artello-support .as-btn{padding:15px 20px;min-height:57px;font-size:13px}.artello-support .as-section{padding:55px 0}.artello-support .as-heading{margin-bottom:30px}.artello-support .as-heading p{font-size:16px}.artello-support .as-grid,.artello-support .as-models,.artello-support .as-split,.artello-support .as-process{grid-template-columns:1fr}.artello-support .as-card,.artello-support .as-model{padding:26px}.artello-support .as-dark{padding:55px 0}.artello-support .as-price,.artello-support .as-month{padding:26px}.artello-support .as-process{gap:5px}.artello-support .as-cta{padding:53px 0}}\n<\/style>\n<div class=\"artello-support\">\n<section class=\"as-hero\">\n<div class=\"as-container\"><span class=\"as-kicker\">AYLIK B\u0130L\u0130\u015e\u0130M DANI\u015eMANLI\u011eI &#038; TEKN\u0130K DESTEK<\/span><\/p>\n<h1>\u0130zmir\u2019de i\u015fletmeniz i\u00e7in<br \/>ayl\u0131k bak\u0131m ve teknik destek<\/h1>\n<p>Bilgisayar, a\u011f ve i\u015f uygulamalar\u0131n\u0131z i\u00e7in sisteminizi tan\u0131yan bir muhatap. Tan\u0131ml\u0131 destek hakk\u0131, planl\u0131 kontroller ve ayl\u0131k hizmet \u00f6zetiyle teknoloji ihtiya\u00e7lar\u0131n\u0131z\u0131 d\u00fczenli takip edelim.<\/p>\n<div class=\"as-buttons\"><a class=\"as-btn\" href=\"https:\/\/wa.me\/902322290016?text=Merhaba%2C%20i%C5%9Fletmem%20i%C3%A7in%20ayl%C4%B1k%20teknik%20destek%20teklifi%20istiyorum.\">Ayl\u0131k Destek Teklifi Al <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M4 12h16m-6-6 6 6-6 6\"\/><\/svg><\/a><a class=\"as-btn as-btn-outline\" href=\"#hizmet-kapsami\">Hizmet Kapsam\u0131n\u0131 \u0130ncele <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M12 4v16m-6-6 6 6 6-6\"\/><\/svg><\/a><\/div>\n<\/div>\n<\/section>\n<section class=\"as-section\" id=\"hizmet-kapsami\">\n<div class=\"as-container\">\n<header class=\"as-heading\"><span class=\"as-kicker\">\u0130\u015eLETMEN\u0130Z \u0130\u00c7\u0130N D\u00dcZENL\u0130 DESTEK<\/span><\/p>\n<h2>Her sorunda yeniden servis aramay\u0131n.<\/h2>\n<p>Kendi bilgi i\u015flem personeli bulunmayan k\u00fc\u00e7\u00fck ve orta \u00f6l\u00e7ekli i\u015fletmeler i\u00e7in kapsam\u0131 belli, do\u011frudan ileti\u015fimle y\u00fcr\u00fcyen ayl\u0131k destek.<\/p>\n<\/header>\n<div class=\"as-grid\">\n<section class=\"as-card\"><span class=\"as-icon\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"3\" y=\"4\" width=\"18\" height=\"13\" rx=\"2\"\/><path d=\"M8 21h8M12 17v4\"\/><\/svg><\/span><\/p>\n<h3>Bilgisayar ve Kullan\u0131c\u0131 Deste\u011fi<\/h3>\n<p>Tan\u0131ml\u0131 cihazlarda bilgisayar, yaz\u0131c\u0131, e-posta ve g\u00fcnl\u00fck kullan\u0131m sorunlar\u0131 i\u00e7in uzaktan teknik destek.<\/p>\n<\/section>\n<section class=\"as-card\"><span class=\"as-icon\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M4 10a11 11 0 0 1 16 0M7 14a7 7 0 0 1 10 0M10 18a3 3 0 0 1 4 0\"\/><circle cx=\"12\" cy=\"21\" r=\".5\"\/><\/svg><\/span><\/p>\n<h3>A\u011f ve Ba\u011flant\u0131 Takibi<\/h3>\n<p>\u0130\u015fletmenizin internet, kablosuz a\u011f ve ba\u011flant\u0131 ihtiya\u00e7lar\u0131n\u0131n de\u011ferlendirilmesi; kapsam i\u00e7indeki sorunlar\u0131n takibi.<\/p>\n<\/section>\n<section class=\"as-card\"><span class=\"as-icon\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"4\" y=\"4\" width=\"16\" height=\"6\" rx=\"2\"\/><rect x=\"4\" y=\"14\" width=\"16\" height=\"6\" rx=\"2\"\/><path d=\"M8 7h.01M8 17h.01M15 7h2M15 17h2\"\/><\/svg><\/span><\/p>\n<h3>Planl\u0131 Sistem Kontrolleri<\/h3>\n<p>Teklifte belirlenen cihazlar\u0131n kapasite, g\u00fcncelleme ve bak\u0131m ihtiya\u00e7lar\u0131n\u0131n d\u00fczenli kontrol\u00fc.<\/p>\n<\/section>\n<section class=\"as-card\"><span class=\"as-icon\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M12 3v12m-4-4 4 4 4-4M4 15v5h16v-5\"\/><\/svg><\/span><\/p>\n<h3>Yedekleme Durumu Kontrol\u00fc<\/h3>\n<p>Kararla\u015ft\u0131r\u0131lan yedekleme kay\u0131tlar\u0131n\u0131n incelenmesi, eksik veya ba\u015far\u0131s\u0131z i\u015flemlerin bildirilmesi.<\/p>\n<\/section>\n<section class=\"as-card\"><span class=\"as-icon\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M4 13v-1a8 8 0 0 1 16 0v1M4 12h3v7H4zM17 12h3v7h-3zM17 19c0 2-2 2-5 2\"\/><\/svg><\/span><\/p>\n<h3>Do\u011frudan Teknik Muhatap<\/h3>\n<p>Sisteminizi tan\u0131yan ki\u015fiyle ileti\u015fim. Telefon ve WhatsApp \u00fczerinden al\u0131nan taleplerin kay\u0131tl\u0131 takibi.<\/p>\n<\/section>\n<section class=\"as-card\"><span class=\"as-icon\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"5\" y=\"3\" width=\"14\" height=\"18\" rx=\"2\"\/><path d=\"M9 8h6M9 12h6M9 16h3\"\/><\/svg><\/span><\/p>\n<h3>Ayl\u0131k Hizmet \u00d6zeti<\/h3>\n<p>Yap\u0131lan i\u015flemler, kontrol sonu\u00e7lar\u0131 ve a\u00e7\u0131k konular\u0131n anla\u015f\u0131l\u0131r \u00f6zeti; ihtiyac\u0131n\u0131za uygun iyile\u015ftirme \u00f6nerileri.<\/p>\n<\/section>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"as-dark\">\n<div class=\"as-container as-split\">\n<div><span class=\"as-kicker\">NEDEN AYLIK DESTEK?<\/span><\/p>\n<h2>Ar\u0131za \u00e7\u0131kmayan ayda da<br \/>ne ald\u0131\u011f\u0131n\u0131z\u0131 bilin.<\/h2>\n<p>Ayl\u0131k hizmet yaln\u0131zca ar\u0131za say\u0131s\u0131na ba\u011fl\u0131 de\u011fildir. \u0130\u015fletmenizin kay\u0131tlar\u0131 g\u00fcncel tutulur, kararla\u015ft\u0131r\u0131lan kontroller yap\u0131l\u0131r ve ihtiya\u00e7 an\u0131nda kullanabilece\u011finiz destek hakk\u0131 devam eder.<\/p>\n<ul class=\"as-ticks\">\n<li>S\u0130STEM\u0130N\u0130Z\u0130 TANIYAN TEK MUHATAP<\/li>\n<li>KAPSAMI YAZILI DESTEK VE BAKIM<\/li>\n<li>PLANLI KONTROL VE \u0130HT\u0130YA\u00c7 TAK\u0130B\u0130<\/li>\n<li>YAPILAN \u0130\u015eLER\u0130 G\u00d6STEREN AYLIK \u00d6ZET<\/li>\n<\/ul>\n<\/div>\n<aside class=\"as-month\"><span class=\"as-icon\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><rect x=\"5\" y=\"3\" width=\"14\" height=\"18\" rx=\"2\"\/><path d=\"M9 8h6M9 12h6M9 16h3\"\/><\/svg><\/span><\/p>\n<h3>Ay sonunda elinizde ne olur?<\/h3>\n<p>Uzun teknik raporlar yerine, i\u015fletmenizin durumunu anlayabilece\u011finiz k\u0131sa bir hizmet \u00f6zeti.<\/p>\n<ul>\n<li>Yap\u0131lan i\u015flemler ve kullan\u0131lan destek s\u00fcresi<\/li>\n<li>Planl\u0131 kontrollerin sonu\u00e7lar\u0131<\/li>\n<li>Bekleyen talepler ve g\u00f6r\u00fclen riskler<\/li>\n<li>\u00d6nerilen sonraki ad\u0131mlar<\/li>\n<\/ul>\n<\/aside>\n<\/div>\n<\/section>\n<section class=\"as-section\" id=\"destek-modelleri\">\n<div class=\"as-container\">\n<header class=\"as-heading\"><span class=\"as-kicker\">\u0130HT\u0130YACINIZA UYGUN \u00c7ALI\u015eMA MODEL\u0130<\/span><\/p>\n<h2>Uzaktan destek veya<br \/>planl\u0131 bak\u0131m anla\u015fmas\u0131.<\/h2>\n<p>Cihaz say\u0131n\u0131z\u0131, \u00e7al\u0131\u015fma d\u00fczeninizi ve yerinde hizmet ihtiyac\u0131n\u0131z\u0131 de\u011ferlendirelim. \u0130\u015fletmenize uygun kapsam\u0131 birlikte belirleyelim.<\/p>\n<\/header>\n<div class=\"as-models\">\n<section class=\"as-model\"><span class=\"as-model-label\">UZAKTAN DESTEK A\u011eIRLIKLI<\/span><\/p>\n<h3>Ayl\u0131k Uzaktan Destek<\/h3>\n<p>G\u00fcnl\u00fck teknik ihtiya\u00e7lar\u0131nda d\u00fczenli bir muhatap arayan k\u00fc\u00e7\u00fck i\u015fletmeler i\u00e7in.<\/p>\n<ul>\n<li>Tan\u0131ml\u0131 cihazlarda uzaktan destek hakk\u0131<\/li>\n<li>Telefon ve WhatsApp \u00fczerinden talep iletimi<\/li>\n<li>Kararla\u015ft\u0131r\u0131lan sistem kontrolleri<\/li>\n<li>Donan\u0131m ve yaz\u0131l\u0131m se\u00e7imi dan\u0131\u015fmanl\u0131\u011f\u0131<\/li>\n<li>Talep takibi ve ayl\u0131k hizmet \u00f6zeti<\/li>\n<\/ul>\n<p>Yerinde \u00e7al\u0131\u015fma gerekti\u011finde kapsam ve \u00fccret ayr\u0131ca belirlenir.<\/p>\n<div class=\"as-model-footer\"><a href=\"https:\/\/wa.me\/902322290016?text=Merhaba%2C%20ayl%C4%B1k%20uzaktan%20destek%20hizmeti%20i%C3%A7in%20teklif%20istiyorum.\">\u0130\u015fletmenize \u00f6zel teklif al\u0131n<\/a><\/div>\n<\/section>\n<section class=\"as-model\"><span class=\"as-model-label\">UZAKTAN + PLANLI YER\u0130NDE<\/span><\/p>\n<h3>Ayl\u0131k Bak\u0131m ve Destek<\/h3>\n<p>Uzaktan deste\u011fe ek olarak d\u00fczenli kontrol ve planl\u0131 ziyaret ihtiyac\u0131 bulunan i\u015fletmeler i\u00e7in.<\/p>\n<ul>\n<li>Kararla\u015ft\u0131r\u0131lan uzaktan destek hakk\u0131<\/li>\n<li>Teklifte tan\u0131mlanan yerinde ziyaretler<\/li>\n<li>Cihaz, a\u011f ve yedekleme durumu kontrolleri<\/li>\n<li>Bak\u0131m ve iyile\u015ftirme ihtiya\u00e7lar\u0131n\u0131n takibi<\/li>\n<li>\u0130\u015flem kayd\u0131 ve ayl\u0131k hizmet \u00f6zeti<\/li>\n<\/ul>\n<p>Ziyaret say\u0131s\u0131, \u00e7al\u0131\u015fma s\u00fcresi ve hizmet b\u00f6lgesi teklifinizde a\u00e7\u0131k\u00e7a yaz\u0131l\u0131r.<\/p>\n<div class=\"as-model-footer\"><a href=\"https:\/\/wa.me\/902322290016?text=Merhaba%2C%20ayl%C4%B1k%20bak%C4%B1m%20ve%20yerinde%20destek%20teklifi%20istiyorum.\">Bak\u0131m kapsam\u0131n\u0131 birlikte belirleyelim<\/a><\/div>\n<\/section>\n<\/div>\n<section class=\"as-price\">\n<h3>Ayl\u0131k destek \u00fccreti nas\u0131l belirlenir?<\/h3>\n<p>Her i\u015fletmenin sistemi ve destek ihtiyac\u0131 farkl\u0131d\u0131r. \u0130l\u00e7enizi, yakla\u015f\u0131k cihaz say\u0131s\u0131n\u0131 ve destek bekledi\u011finiz konular\u0131 payla\u015f\u0131n; dahil hizmetleri ve ayl\u0131k bedeli yaz\u0131l\u0131 olarak sunal\u0131m.<\/p>\n<div class=\"as-factors\"><span>Cihaz ve kullan\u0131c\u0131 say\u0131s\u0131<\/span><span>Uygulama ve sunucu kapsam\u0131<\/span><span>Dahil destek s\u00fcresi<\/span><span>Ziyaret ve lokasyon<\/span><span>\u00c7al\u0131\u015fma saatleri<\/span><\/div>\n<p class=\"as-note\">Destek s\u00fcresi, ilk yan\u0131t hedefi, ziyaretler, kapsam d\u0131\u015f\u0131 i\u015fler ve \u00f6deme ko\u015fullar\u0131 teklif a\u015famas\u0131nda netle\u015ftirilir. S\u0131n\u0131rs\u0131z destek veya 7\/24 m\u00fcdahale varsay\u0131m\u0131yla hizmet sunulmaz.<\/p>\n<\/section>\n<p class=\"as-note\">SambaPOS, Mikro Yaz\u0131l\u0131m, sunucu, kamera sistemi takibi ve web bak\u0131m ihtiya\u00e7lar\u0131 ayr\u0131ca de\u011ferlendirilebilir. Yeni donan\u0131m, lisans, montaj, veri kurtarma ve yeni yaz\u0131l\u0131m geli\u015ftirme ayl\u0131k \u00fccrete kendili\u011finden dahil de\u011fildir; ek i\u015fler \u00f6nceden tekliflendirilir.<\/p>\n<\/div>\n<\/section>\n<section class=\"as-section as-soft\">\n<div class=\"as-container\">\n<header class=\"as-heading\"><span class=\"as-kicker\">S\u00dcRE\u00c7 NASIL \u0130LERL\u0130YOR?<\/span><\/p>\n<h2>\u0130htiyac\u0131 anlay\u0131p kapsam\u0131 netle\u015ftiriyoruz.<\/h2>\n<\/header>\n<div class=\"as-process\">\n<div><b>01<\/b><\/p>\n<h3>\u0130lk G\u00f6r\u00fc\u015fme<\/h3>\n<p>Cihaz say\u0131n\u0131z\u0131, kulland\u0131\u011f\u0131n\u0131z yaz\u0131l\u0131mlar\u0131 ve s\u0131k ya\u015fad\u0131\u011f\u0131n\u0131z sorunlar\u0131 konu\u015fuyoruz.<\/p>\n<\/div>\n<div><b>02<\/b><\/p>\n<h3>Yaz\u0131l\u0131 Teklif<\/h3>\n<p>Dahil hizmetleri, destek s\u00fcresini, ziyaretleri ve ayl\u0131k bedeli a\u00e7\u0131k\u00e7a belirtiyoruz.<\/p>\n<\/div>\n<div><b>03<\/b><\/p>\n<h3>Ba\u015flang\u0131\u00e7 Kayd\u0131<\/h3>\n<p>Anla\u015fma sonras\u0131nda sistem bilgileri ve ilk kontrol plan\u0131n\u0131 olu\u015fturuyoruz.<\/p>\n<\/div>\n<div><b>04<\/b><\/p>\n<h3>D\u00fczenli Takip<\/h3>\n<p>Talepleri ve kontrolleri takip ediyor, ay sonunda yap\u0131lanlar\u0131n \u00f6zetini payla\u015f\u0131yoruz.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"as-section\">\n<div class=\"as-container\">\n<header class=\"as-heading\"><span class=\"as-kicker\">SIK SORULAN SORULAR<\/span><\/p>\n<h2>Ba\u015flamadan \u00f6nce bilmeniz gerekenler.<\/h2>\n<\/header>\n<div class=\"as-faq\">\n<details>\n<summary>Bu hizmet hangi i\u015fletmeler i\u00e7in uygun?<\/summary>\n<p>Kendi bilgi i\u015flem personeli bulunmayan, bilgisayar ve yaz\u0131l\u0131mlar\u0131n\u0131 g\u00fcnl\u00fck i\u015finde kullanan k\u00fc\u00e7\u00fck i\u015fletmeler i\u00e7in de\u011ferlendirilir. Ofis, ticaret ve hizmet i\u015fletmelerinde ihtiya\u00e7 analiziyle kapsam belirlenir. Deste\u011fe \u00e7ok seyrek ihtiya\u00e7 duyan i\u015fletmeler i\u00e7in tek seferlik hizmet veya s\u00fcreli destek paketi de g\u00f6r\u00fc\u015f\u00fclebilir.<\/p>\n<\/details>\n<details>\n<summary>\u0130zmir\u2019de yerinde destek ve Seferihisar dahil mi?<\/summary>\n<p>\u0130zmir\u2019de yerinde \u00e7al\u0131\u015fma, konum ve i\u015fin niteli\u011fine g\u00f6re planlan\u0131r. Seferihisar dahil talepler Artello \u00fczerinden al\u0131n\u0131r. Ziyaret say\u0131s\u0131, ula\u015f\u0131m ve s\u00fcre teklifinizde belirtilir.<\/p>\n<\/details>\n<details>\n<summary>SambaPOS veya Mikro Yaz\u0131l\u0131m deste\u011fi dahil mi?<\/summary>\n<p><a href=\"\/index.php\/cafe-restoran-cozumleri\/\">SambaPOS<\/a> ve <a href=\"\/index.php\/erp-mikro-yazilim-cozumleri\/\">Mikro Yaz\u0131l\u0131m<\/a> i\u00e7in desteklenecek s\u00fcr\u00fcm ve i\u015flemler \u00f6n de\u011ferlendirmeyle belirlenir. \u00dcretici deste\u011fi, ek mod\u00fcl ve lisans bedelleri ayr\u0131ca a\u00e7\u0131klan\u0131r; her uygulama otomatik olarak kapsama al\u0131nmaz.<\/p>\n<\/details>\n<details>\n<summary>Yedekleme kontrol\u00fc geri y\u00fckleme garantisi midir?<\/summary>\n<p>Yedekleme kay\u0131tlar\u0131n\u0131 incelemek ile geri y\u00fckleme testi yapmak farkl\u0131 i\u015flerdir. Test y\u00f6ntemi, s\u0131kl\u0131\u011f\u0131, eri\u015fimler ve sorumluluklar ayr\u0131ca belirlenir. \u0130ncelenmemi\u015f veya test edilmemi\u015f bir yedek i\u00e7in geri d\u00f6n\u00fc\u015f garantisi verilmez.<\/p>\n<\/details>\n<details>\n<summary>Faturaland\u0131rma ve \u00f6deme nas\u0131l ilerler?<\/summary>\n<p>Ayl\u0131k \u00fccret, fatura d\u00f6nemi, \u00f6deme y\u00f6ntemi, vade, yenileme ve sonland\u0131rma ko\u015fullar\u0131 ba\u015flang\u0131\u00e7 teklifinde belirtilir. Sayfadan teklif istemeniz tek ba\u015f\u0131na abonelik veya \u00f6deme y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fc olu\u015fturmaz.<\/p>\n<\/details>\n<\/div>\n<\/div>\n<\/section>\n<section class=\"as-cta\">\n<div class=\"as-container\">\n<h2>\u0130\u015fletmenizin ayl\u0131k destek ihtiyac\u0131n\u0131<br \/>birlikte belirleyelim.<\/h2>\n<p>\u0130l\u00e7enizi, yakla\u015f\u0131k cihaz say\u0131s\u0131n\u0131 ve destek bekledi\u011finiz konular\u0131 iletin. Artello ile i\u015fletmenize uygun bak\u0131m ve destek kapsam\u0131n\u0131 konu\u015fal\u0131m.<\/p>\n<div class=\"as-buttons\"><a class=\"as-btn\" href=\"https:\/\/wa.me\/902322290016?text=Merhaba%2C%20ayl%C4%B1k%20bili%C5%9Fim%20bak%C4%B1m%20ve%20destek%20teklifi%20istiyorum.\">WhatsApp\u2019tan Teklif Al <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M4 12h16m-6-6 6 6-6 6\"\/><\/svg><\/a><a class=\"as-btn as-btn-outline\" href=\"\/index.php\/iletisim\/\">\u0130leti\u015fime Ge\u00e7<\/a><\/div>\n<div class=\"as-contact\"><a href=\"tel:+902322290016\">0 (232) 229 00 16<\/a><a href=\"mailto:info@artello.com.tr\">info@artello.com.tr<\/a><a href=\"\/index.php\/ag-ve-teknik-destek-cozumleri\/\">A\u011f ve teknik destek \u00e7\u00f6z\u00fcmleri<\/a><\/div>\n<\/div>\n<\/section>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>AYLIK B\u0130L\u0130\u015e\u0130M DANI\u015eMANLI\u011eI &#038; TEKN\u0130K DESTEK \u0130zmir\u2019de i\u015fletmeniz i\u00e7inayl\u0131k bak\u0131m ve teknik destek Bilgisayar, a\u011f ve i\u015f uygulamalar\u0131n\u0131z i\u00e7in sisteminizi tan\u0131yan bir muhatap. Tan\u0131ml\u0131 destek hakk\u0131, planl\u0131 kontroller ve ayl\u0131k hizmet \u00f6zetiyle teknoloji ihtiya\u00e7lar\u0131n\u0131z\u0131 d\u00fczenli takip edelim. Ayl\u0131k Destek Teklifi Al Hizmet Kapsam\u0131n\u0131 \u0130ncele \u0130\u015eLETMEN\u0130Z \u0130\u00c7\u0130N D\u00dcZENL\u0130 DESTEK Her sorunda yeniden servis aramay\u0131n. Kendi bilgi i\u015flem personeli bulunmayan k\u00fc\u00e7\u00fck ve orta \u00f6l\u00e7ekli i\u015fletmeler i\u00e7in kapsam\u0131 belli, do\u011frudan ileti\u015fimle y\u00fcr\u00fcyen ayl\u0131k destek. Bilgisayar ve Kullan\u0131c\u0131 Deste\u011fi Tan\u0131ml\u0131 cihazlarda bilgisayar, yaz\u0131c\u0131, e-posta ve g\u00fcnl\u00fck kullan\u0131m sorunlar\u0131 i\u00e7in uzaktan teknik destek. A\u011f ve Ba\u011flant\u0131 Takibi \u0130\u015fletmenizin internet, kablosuz a\u011f ve ba\u011flant\u0131 ihtiya\u00e7lar\u0131n\u0131n de\u011ferlendirilmesi; kapsam i\u00e7indeki sorunlar\u0131n takibi. Planl\u0131 Sistem Kontrolleri Teklifte belirlenen cihazlar\u0131n kapasite, g\u00fcncelleme ve bak\u0131m ihtiya\u00e7lar\u0131n\u0131n d\u00fczenli kontrol\u00fc. Yedekleme Durumu Kontrol\u00fc Kararla\u015ft\u0131r\u0131lan yedekleme kay\u0131tlar\u0131n\u0131n incelenmesi, eksik veya ba\u015far\u0131s\u0131z i\u015flemlerin bildirilmesi. Do\u011frudan Teknik Muhatap Sisteminizi tan\u0131yan ki\u015fiyle ileti\u015fim. Telefon ve WhatsApp \u00fczerinden al\u0131nan taleplerin kay\u0131tl\u0131 takibi. Ayl\u0131k Hizmet \u00d6zeti Yap\u0131lan i\u015flemler, kontrol sonu\u00e7lar\u0131 ve a\u00e7\u0131k konular\u0131n anla\u015f\u0131l\u0131r \u00f6zeti; ihtiyac\u0131n\u0131za uygun iyile\u015ftirme \u00f6nerileri. NEDEN AYLIK DESTEK? Ar\u0131za \u00e7\u0131kmayan ayda dane ald\u0131\u011f\u0131n\u0131z\u0131 bilin. Ayl\u0131k hizmet yaln\u0131zca ar\u0131za say\u0131s\u0131na ba\u011fl\u0131 de\u011fildir. \u0130\u015fletmenizin kay\u0131tlar\u0131 g\u00fcncel tutulur, kararla\u015ft\u0131r\u0131lan kontroller yap\u0131l\u0131r ve ihtiya\u00e7 an\u0131nda kullanabilece\u011finiz destek hakk\u0131 devam eder. S\u0130STEM\u0130N\u0130Z\u0130 TANIYAN TEK MUHATAP KAPSAMI YAZILI DESTEK VE BAKIM PLANLI KONTROL VE \u0130HT\u0130YA\u00c7 TAK\u0130B\u0130 YAPILAN \u0130\u015eLER\u0130 G\u00d6STEREN AYLIK \u00d6ZET Ay sonunda elinizde ne olur? Uzun teknik raporlar yerine, i\u015fletmenizin durumunu anlayabilece\u011finiz k\u0131sa bir hizmet \u00f6zeti. Yap\u0131lan i\u015flemler ve kullan\u0131lan destek s\u00fcresi Planl\u0131 kontrollerin sonu\u00e7lar\u0131 Bekleyen talepler ve g\u00f6r\u00fclen riskler \u00d6nerilen sonraki ad\u0131mlar \u0130HT\u0130YACINIZA UYGUN \u00c7ALI\u015eMA MODEL\u0130 Uzaktan destek veyaplanl\u0131 bak\u0131m anla\u015fmas\u0131. Cihaz say\u0131n\u0131z\u0131, \u00e7al\u0131\u015fma d\u00fczeninizi ve yerinde hizmet ihtiyac\u0131n\u0131z\u0131 de\u011ferlendirelim. \u0130\u015fletmenize uygun kapsam\u0131 birlikte belirleyelim. UZAKTAN DESTEK A\u011eIRLIKLI Ayl\u0131k Uzaktan Destek G\u00fcnl\u00fck teknik ihtiya\u00e7lar\u0131nda d\u00fczenli bir muhatap arayan k\u00fc\u00e7\u00fck i\u015fletmeler i\u00e7in. Tan\u0131ml\u0131 cihazlarda uzaktan destek hakk\u0131 Telefon ve WhatsApp \u00fczerinden talep iletimi Kararla\u015ft\u0131r\u0131lan sistem kontrolleri Donan\u0131m ve yaz\u0131l\u0131m se\u00e7imi dan\u0131\u015fmanl\u0131\u011f\u0131 Talep takibi ve ayl\u0131k hizmet \u00f6zeti Yerinde \u00e7al\u0131\u015fma gerekti\u011finde kapsam ve \u00fccret ayr\u0131ca belirlenir. \u0130\u015fletmenize \u00f6zel teklif al\u0131n UZAKTAN + PLANLI YER\u0130NDE Ayl\u0131k Bak\u0131m ve Destek Uzaktan deste\u011fe ek olarak d\u00fczenli kontrol ve planl\u0131 ziyaret ihtiyac\u0131 bulunan i\u015fletmeler i\u00e7in. Kararla\u015ft\u0131r\u0131lan uzaktan destek hakk\u0131 Teklifte tan\u0131mlanan yerinde ziyaretler Cihaz, a\u011f ve yedekleme durumu kontrolleri Bak\u0131m ve iyile\u015ftirme ihtiya\u00e7lar\u0131n\u0131n takibi \u0130\u015flem kayd\u0131 ve ayl\u0131k hizmet \u00f6zeti Ziyaret say\u0131s\u0131, \u00e7al\u0131\u015fma s\u00fcresi ve hizmet b\u00f6lgesi teklifinizde a\u00e7\u0131k\u00e7a yaz\u0131l\u0131r. Bak\u0131m kapsam\u0131n\u0131 birlikte belirleyelim Ayl\u0131k destek \u00fccreti nas\u0131l belirlenir? Her i\u015fletmenin sistemi ve destek ihtiyac\u0131 farkl\u0131d\u0131r. \u0130l\u00e7enizi, yakla\u015f\u0131k cihaz say\u0131s\u0131n\u0131 ve destek bekledi\u011finiz konular\u0131 payla\u015f\u0131n; dahil hizmetleri ve ayl\u0131k bedeli yaz\u0131l\u0131 olarak sunal\u0131m. Cihaz ve kullan\u0131c\u0131 say\u0131s\u0131Uygulama ve sunucu kapsam\u0131Dahil destek s\u00fcresiZiyaret ve lokasyon\u00c7al\u0131\u015fma saatleri Destek s\u00fcresi, ilk yan\u0131t hedefi, ziyaretler, kapsam d\u0131\u015f\u0131 i\u015fler ve \u00f6deme ko\u015fullar\u0131 teklif a\u015famas\u0131nda netle\u015ftirilir. S\u0131n\u0131rs\u0131z destek veya 7\/24 m\u00fcdahale varsay\u0131m\u0131yla hizmet sunulmaz. SambaPOS, Mikro Yaz\u0131l\u0131m, sunucu, kamera sistemi takibi ve web bak\u0131m ihtiya\u00e7lar\u0131 ayr\u0131ca de\u011ferlendirilebilir. Yeni donan\u0131m, lisans, montaj, veri kurtarma ve yeni yaz\u0131l\u0131m geli\u015ftirme ayl\u0131k \u00fccrete kendili\u011finden dahil de\u011fildir; ek i\u015fler \u00f6nceden tekliflendirilir. S\u00dcRE\u00c7 NASIL \u0130LERL\u0130YOR? \u0130htiyac\u0131 anlay\u0131p kapsam\u0131 netle\u015ftiriyoruz. 01 \u0130lk G\u00f6r\u00fc\u015fme Cihaz say\u0131n\u0131z\u0131, kulland\u0131\u011f\u0131n\u0131z yaz\u0131l\u0131mlar\u0131 ve s\u0131k ya\u015fad\u0131\u011f\u0131n\u0131z sorunlar\u0131 konu\u015fuyoruz. 02 Yaz\u0131l\u0131 Teklif Dahil hizmetleri, destek s\u00fcresini, ziyaretleri ve ayl\u0131k bedeli a\u00e7\u0131k\u00e7a belirtiyoruz. 03 Ba\u015flang\u0131\u00e7 Kayd\u0131 Anla\u015fma sonras\u0131nda sistem bilgileri ve ilk kontrol plan\u0131n\u0131 olu\u015fturuyoruz. 04 D\u00fczenli Takip Talepleri ve kontrolleri takip ediyor, ay sonunda yap\u0131lanlar\u0131n \u00f6zetini payla\u015f\u0131yoruz. SIK SORULAN SORULAR Ba\u015flamadan \u00f6nce bilmeniz gerekenler. Bu hizmet hangi i\u015fletmeler i\u00e7in uygun? Kendi bilgi i\u015flem personeli bulunmayan, bilgisayar ve yaz\u0131l\u0131mlar\u0131n\u0131 g\u00fcnl\u00fck i\u015finde kullanan k\u00fc\u00e7\u00fck i\u015fletmeler i\u00e7in de\u011ferlendirilir. Ofis, ticaret ve hizmet i\u015fletmelerinde ihtiya\u00e7 analiziyle kapsam belirlenir. Deste\u011fe \u00e7ok seyrek ihtiya\u00e7 duyan i\u015fletmeler i\u00e7in tek seferlik hizmet veya s\u00fcreli destek paketi de g\u00f6r\u00fc\u015f\u00fclebilir. \u0130zmir\u2019de yerinde destek ve Seferihisar dahil mi? \u0130zmir\u2019de yerinde \u00e7al\u0131\u015fma, konum ve i\u015fin niteli\u011fine g\u00f6re planlan\u0131r. Seferihisar dahil talepler Artello \u00fczerinden al\u0131n\u0131r. Ziyaret say\u0131s\u0131, ula\u015f\u0131m ve s\u00fcre teklifinizde belirtilir. SambaPOS veya Mikro Yaz\u0131l\u0131m deste\u011fi dahil mi? SambaPOS ve Mikro Yaz\u0131l\u0131m i\u00e7in desteklenecek s\u00fcr\u00fcm ve i\u015flemler \u00f6n de\u011ferlendirmeyle belirlenir. \u00dcretici deste\u011fi, ek mod\u00fcl ve lisans bedelleri ayr\u0131ca a\u00e7\u0131klan\u0131r; her uygulama otomatik olarak kapsama al\u0131nmaz. Yedekleme kontrol\u00fc geri y\u00fckleme garantisi midir? Yedekleme kay\u0131tlar\u0131n\u0131 incelemek ile geri y\u00fckleme testi yapmak farkl\u0131 i\u015flerdir. Test y\u00f6ntemi, s\u0131kl\u0131\u011f\u0131, eri\u015fimler ve sorumluluklar ayr\u0131ca belirlenir. \u0130ncelenmemi\u015f veya test edilmemi\u015f bir yedek i\u00e7in geri d\u00f6n\u00fc\u015f garantisi verilmez. Faturaland\u0131rma ve \u00f6deme nas\u0131l ilerler? Ayl\u0131k \u00fccret, fatura d\u00f6nemi, \u00f6deme y\u00f6ntemi, vade, yenileme ve sonland\u0131rma ko\u015fullar\u0131 ba\u015flang\u0131\u00e7 teklifinde belirtilir. Sayfadan teklif istemeniz tek ba\u015f\u0131na abonelik veya \u00f6deme y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fc olu\u015fturmaz. \u0130\u015fletmenizin ayl\u0131k destek ihtiyac\u0131n\u0131birlikte belirleyelim. \u0130l\u00e7enizi, yakla\u015f\u0131k cihaz say\u0131s\u0131n\u0131 ve destek bekledi\u011finiz konular\u0131 iletin. Artello ile i\u015fletmenize uygun bak\u0131m ve destek kapsam\u0131n\u0131 konu\u015fal\u0131m. WhatsApp\u2019tan Teklif Al \u0130leti\u015fime Ge\u00e7 0 (232) 229 00 16info@artello.com.trA\u011f ve teknik destek \u00e7\u00f6z\u00fcmleri<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"default","_kad_post_title":"hide","_kad_post_layout":"fullwidth","_kad_post_sidebar_id":"","_kad_post_content_style":"unboxed","_kad_post_vertical_padding":"hide","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-1670","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u0130zmir Ayl\u0131k Bili\u015fim Dan\u0131\u015fmanl\u0131\u011f\u0131 ve IT Destek | Artello<\/title>\n<meta name=\"description\" content=\"\u0130zmir\u2019de KOB\u0130\u2019ler i\u00e7in ayl\u0131k bili\u015fim dan\u0131\u015fmanl\u0131\u011f\u0131, uzaktan teknik destek ve planl\u0131 bak\u0131m. \u0130htiyac\u0131n\u0131za uygun kapsam ve ayl\u0131k \u00fccret i\u00e7in Artello\u2019dan teklif al\u0131n.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/artello.com.tr\/index.php\/izmir-aylik-bilisim-danismanligi\/\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u0130zmir Ayl\u0131k Bili\u015fim Dan\u0131\u015fmanl\u0131\u011f\u0131 ve IT Destek | Artello\" \/>\n<meta property=\"og:description\" content=\"\u0130zmir\u2019de KOB\u0130\u2019ler i\u00e7in ayl\u0131k bili\u015fim dan\u0131\u015fmanl\u0131\u011f\u0131, uzaktan teknik destek ve planl\u0131 bak\u0131m. \u0130htiyac\u0131n\u0131za uygun kapsam ve ayl\u0131k \u00fccret i\u00e7in Artello\u2019dan teklif al\u0131n.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/artello.com.tr\/index.php\/izmir-aylik-bilisim-danismanligi\/\" \/>\n<meta property=\"og:site_name\" content=\"Artello - 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